KLM: Using social media to leverage “service, brand and commerce” – Social Media for Business Performance
KLM: We make €25m per year from social media
How KLM Turned Social Media Savvy Into $25 Million
IEDGE – KLM Social Media strategy
KLM takes 'social service' to a new level during its #HappyToHelp week - Havayolu 101
KLM Launches 24Hr Social Media Customer Service With Live Replies Via YouTube, Twitter | The Realtime Report
KLM: The 3 pillars of successful social media strategy - #SMWF - Marketing Tech News
How Social Media Monitoring positively Impacts the Airlines Industry
KLM's New Social Strategy: Happy To Help–Any Traveler, Anywhere, Any A
Campaign of the Week: KLM, We Are An Airline | Contagious
KLM Airlines: from crisis to social media success | HSTalks
Director of Social Media Strategy at KLM Careers
KLM Social
KLM Offers 24/7 Service on Kakao Talk
KLM | Royal Dutch Airline by Jochem Bos on Prezi Next
Digital Marketing at klm airlines
KLM lets the customer decide…
KLM first airline with verified WhatsApp business account
IEDGE – KLM Social Media strategy
Social Media Strategy Review: The Aviation Sector | Social Samosa
What Has KLM Learned From 5 Years of Social Media Service? - KLM Blog
How KLM Airlines Marketing Uses Social Media for Winning Campaigns
What Has KLM Learned From 5 Years of Social Media Service? - KLM Blog
How KLM Airlines Marketing Uses Social Media for Winning Campaigns
KLM puts AI at the heart of its social media service strategy
How KLM uses social media as “R&D lab” for customer-centric innovation
